Benefit Savings wants to ensure that you know and understand how we use your non-public personal information (“Personal Information”) and to whom it is disclosed. This understanding will form the basis for a relationship of trust between us and the public that we serve. In addition, we maintain a strict policy of customer confidentially by insisting that all of our employees strictly adhere to our commitment to privacy while implementing and upgrading our physical, electronic and procedural safeguards on a continuing basis.

Information Collected

We collect different sorts of information about you from many different sources. We collect the information that we receive directly from you including such things as your name, address, telephone number, or social security number. We also collect information about different transactions you make with our affiliates, others, or us. The information is collected from many sources including your broker/lender, surveyor, appraiser, credit reporting agency, real estate broker, or insurance agents. Additional information sources would be loan applications, other forms we receive from you or your authorized representative, or from public records maintained by government entities or from their affiliates or other institutions.

Use of the Information

We may share your Personal Information with our affiliates, such as insurance companies and/or investors. We also may disclose your Personal Information to representatives to provide you with services you have requested. In addition, we will disclose your Personal Information when you direct or give us permission, when we are required by law to do so, or when we suspect fraudulent or criminal activities. This information about you will only be shared to facilitate the transaction you requested or for other purposes permitted by law.

Protection of the Information

The protection of our customer’s privacy is a priority. In doing so, we restrict access to this personal information about you to those who need to know that information to provide you with the products or services required by either you or your broker/lender. In addition, we maintain physical, electronic, and procedural safeguards that comply with laws to protect your non-public personal information.

If you have any questions, concerns, or complaints you may contact customer service in writing at:

Benefit Savings, Customer Service, P.O. Box 5087 Frisco, TX 75035